Dealer Text Chat Drives Mobile Sales for Auto Dealers

Wayne, PA (PRWEB) October 31, 2011

Advanced Mobile, LLC, a leader in ?Driving Mobile? through its Cars2Go Services for auto dealerships, announces the introduction of its Dealer TextChat TM platform and its 24/7 Managed Services feature. Dealer TextChat TM is the latest addition to its Cars2Go services.

With Dealer TextChat TM, auto dealers are able to have 2-way communications with customers and prospects via text message/SMS. Users can now text message the dealership?s sales or service personnel. Dealers can, in turn, send and receive text/SMS messages from the convenience of their desktop computer, smartphone, or iPad. Now, consumers have another choice in how they communicate with a car dealership.

Text chat sessions can be initiated by the user from either: a keyword and short code; an iPhone or Android App; a mobile website; the HTML dealer website. The dealer can either have one of its staff respond to the text/SMS inquiry or use the 24/7 Managed Services feature in which a trained agent will respond on behalf of the dealership. All Dealer TextChat TM communications are archived and can be exported via ADF to any dealer CRM.

For example, a consumer is on a dealer?s app or mobile website that is designed specifically for the auto dealer. The consumer chooses to ask a question about a particular vehicle via the Click to Text option. The text message arrives in the Dealer TextChat TM system. The dealer now can either have an employee respond to the inquiry or it can utilize the Managed Services in which a Cars2Go TextChat agent will respond on behalf of the dealership.

In the past, the auto dealer responded to the inquiry via a return phone call. Many customers found this more intrusive than effective and were turned off by the return phone call. With TextChat, the auto dealer can easily communicate with the customer or prospect from his desktop computer to the consumer?s cell phone.

For those dealers that do not want to have staff assigned to handle such inquiries, Cars2Go is now offering a turnkey 24/7 Managed Service solution that will handle the interaction for you. When the TextChat communication progresses to the point of a legitimate lead, the customer contact information is turned over directly to the auto dealer staff.

?The fact of the matter is that many folks simply do not want to talk on the phone these days,' said Bret Dunlap, CEO of Advanced Mobile. ?They would much prefer to text rather than talk. Dealer TextChat TM gives auto dealers the tool to engage their customers in a text dialog, but from the convenience of their PC.?

Advanced Mobile, of Wayne, Pennsylvania, is an industry leader in providing mobile solutions to auto dealers. Over 1000 auto dealers in the United States use its Cars2Go Services that include: dealer iPhone & Android apps, custom mobile web sites, text message marketing, custom QR Codes, and Dealer TextChat TM.

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As Tablet Sales Double in One Month, App Developer Demand Increases

Flower Mound, TX (PRWEB) January 25, 2012

Genuitec, LLC, maker of the iOS app development technology MobiOne, has seen a dramatic shift in the demand for app creation tools during the period of time reported in a study by the Pew Internet & American Life Project titled, ?Tablet and E-book reader Ownership Nearly Double Over the Holiday Gift-Giving Period.?

"We've seen a similar uptick in our users creating iPad apps for the App Store as this research indicates - the market is moving fast as more consumers demand higher-quality content," said Wayne Parrott, vice president of product development at Genuitec. "This data from Pew Internet & American Life Project is really interesting for a few reasons; one reason is to see that the holiday season went remarkably well for popular tablet makers, but also that the market is becoming seeded with your 'mom and dad' who received gifts like the Kindle Fire and now will explore apps that suit their lifestyles - this presents a new opportunity for creative app developers to enter a growing market.?

The Pew Internet & American Life Project report found that cheaper prices for the Kindle Fire and Nook tablets during the holiday season brought many new users into market, while overall tablet growth (iPad, ect...) doubled from 10 percent to 19 percent ownership. Older consumers in the 50-64 year-old age range saw an increase of 9 percent in tablet ownership.

MobiOne has found appeal with app designers by bridging the gap for iOS development on Windows operating systems, so users can now design and build App Store-ready iOS apps without needing a Mac. This means there is no longer an additional, expensive requirement to buy a Mac machine or learn Objective-C (Apple's language) to design and build world-class apps that operate natively on iOS devices. Apple shipped a reported 13-14 million iPads during the holiday season, so the market is ready for higher-quality, higher productivity applications.

MobiOne is designed for web developers, marketing departments, business consultants, and anyone who doesn't know Objective-C, but wants to create and build App Store-ready iPhone and iPad applications. That's because MobiOne uses drag-n-drop functionality similar to stringing together a PowerPoint presentation, but has a powerful engine that allows users to build iOS apps or webapps from the same code base.

Previously, MobiOne supported a webapp-only model that allowed design of webapps that run on iOS devices. Now, users can design native apps or webapps with the same design files, using AppCenter.

Get MobiOne free for 15 days at: http://genuitec.com/mobile

Attend a webinar to learn about MobiOne on Thursday, January 25 at 12:00 P.M. EST. Please follow this link to register: https://www2.gotomeeting.com/register/430975714

Try MobiOne today free for 15 days. MobiOne is $ 99 per license, but webinar attendance gives a discount to only $ 29.95.

About Genuitec

Genuitec, LLC, was forged during the dot com era of the early 2000s and has gone from strength to strength in years since. It is a founding member of the Eclipse Foundation in 2003, along with companies like IBM, HP, Intel and SAP, and is best known for its enterprise application development technologies that are created by Fortune 500 companies and used by millions of people daily.

Genuitec is known in the industry as an affordable, behind the scenes creator of software development, management, and delivery technologies that now include mobile design. Headquartered in Flower Mound, Texas, Genuitec is home to some of the top developer talent in the IT industry.

MobiOne is a trademark of Genuitec, LLC. The App Store, iPhone, iPad, iPod and iTunes are trademarks of Apple, Inc. in the USA and other countries. PowerPoint is a trademark of Microsoft, Inc. Other product names are trademarks or registered trademarks of their respective companies and should be treated as such.

*Please follow MobiOne's latest news by joining "MyEclipse" on Facebook and ?@MobiOne_? on Twitter.

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